Scalable IT support to take you from where you are to where you want to be

Nucleus provides a full range of Managed IT Services and IT Consulting support for small and medium sized businesses across Canada. Whether you are looking for all-inclusive or a la carte IT support, we provide the ideal blend of a boutique firm that has the ability to respond quickly, combined with the capacity and adaptability to meet increasing demands as your business grows. These qualities uniquely position us to become the IT Partner that your business needs.

Managed Services

Need someone to take the reigns and ensure you are fully secure, able to connect, and protected from the unexpected? Our Managed Services suite gives you the ability to sit back and relax, knowing that your business is covered by a team of industry-recognized experts.

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IT Support

THE 24x7x365 SUPPORT YOU DESERVE

Are you waiting too long to get problems resolved? Our “always-on” help desk team ensures your staff achieves optimal productivity by having the help they need, when they need it.

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Our service delivery teams are structured in a way to provide you with a rapid remote response and on-site presence as required. Plus, with 24x7x365 Help Desk service, your staff can achieve optimal productivity by having the help they need, when they need it.

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Managed Backup

KEEP YOUR BUSINESS RUNNING, NO MATTER WHAT HAPPENS

It’s not just about backups, it’s about business continuity! The Nucleus Managed Backup solution is a backup and disaster recovery platform focused on ensuring your data is not just backed up, but also that you have the ability to rapidly recover and get back to business.

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We provide offsite data storage in Vancouver, Toronto, or both, which provides true geographic redundancy in Canada!

Strong arm lifting weights with lock tattoo Managed IT Security

Managed Security

ENTERPRISE-LEVEL SECURITY FOR ANY SIZED BUSINESS

Are you protected from all angles? Our Managed Security solution utilizes a multi-layer approach to securing your network which protects you from malicious threats and data theft.

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Managed Voice

STAY CONNECTED 24/7 WHEREVER YOU ARE

Replace your legacy phone system with a robust cloud-based VOIP network that provides your staff with the tools they need to communicate, regardless of their physical location. Plus, lower your bills with unlimited North American long distance!

What we love about Nucleus is that we don’t have to think about our IT issues. Everything just works. But if we do need them, we can pick up the phone 24/7 and talk to someone within minutes. 

– DANIEL, REVERY ARCHITECTURE

Whenever I have encountered any issue with my computer no matter how big or small, I can always count on having a very personable and timely response from the team at Nucleus.

 -PAMELA, DE DUTCH

I can personally attest to the fantastic client service provided by Nucleus Networks, someone has always attended to our needs here on the east coast even with the 3 hour time difference (many 5 am wake up calls!) I would highly recommend any companies looking for a well-rounded IT Company to go with Nucleus!

– STACEY, PNR RAILWORKS

Nucleus has effectively supported our complex IT needs for the past 1.5 years and I’d recommend them to anyone looking for a trusted IT partner!

– ANDY, EJTC

For over ten years now, Nucleus Networks has been managing our entire network and filling that role in our organization. We get full time support for our staff without the full time price. It’s the best of both worlds.

– PAUL, FAST + EPP

The people at Nucleus are skilled, personable and progressive. Their contribution to the TAK program has provided a very positive momentum and I highly recommend them to every company that wants to grow with confidence.

– DOUG, TAK LOGISTICS INC.

We have high standards when it comes to IT support and Nucleus has met those needs. We no longer have hours of down-time, or constant ongoing technical issues – our productivity is no longer hindered by constant IT catastrophes. Nucleus has successfully seen us through various growth periods, IT upgrades and changes. 

– CHRISTINA, IBEW 213

Nucleus has been a flexible and creative group to have as a partner. Their account management is excellent with time taken to understand their clients business and the subsequent needs for their business. 

– BEN, EXCELLON RESOURCES

Our staff of 150 people are spread out in offices all over the Lower Mainland. We needed a technology partner that could keep our systems running well and respond to issues within minutes instead of hours or days. For over five years now, Nucleus Networks has been doing both. We couldn’t be happier with their service.

– TIM, PLEA

Project Services

Truly take your business to the next level and get SUPERCHARGED with our Virtual CIO and cloud-based data systems.

Nucleus Networks plane pulling cloud services

Cloud Services

CONNECT YOUR STAFF AND SYSTEM TO THE CLOUD

We have extensive experience migrating organizations to the cloud, improving their network connectivity and offering new opportunities for business collaboration and growth. Whether you are looking for cloud-based servers or SAAS options, we can maximize your private or public cloud infrastructure.

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As a Microsoft Gold Partner in Cloud Productivity we specialize in Microsoft Office 365 and Microsoft Azure assessments and migrations. Nucleus is also a Dropbox for Business Services partner and has migrated many organizations from traditional file-servers to cloud-based file sharing and collaboration platforms.

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IT Infrastructure

GET THE RIGHT TOOLS FOR YOUR BUSINESS

Are you using the right technology for your business? It takes a certain skill set to plan, set up, manage, maintain, and optimize enterprise level IT networks.

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Whether it be your physical/virtual servers, your storage, or your network, we have the experience to help with your IT infrastructure needs.

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IT Consulting

PUT A TEAM OF PROVEN IT ANALYSTS TO WORK FOR YOU

Are you able to identify your own growth opportunities? Our team of senior consultants drives industry best practices, helping you identify weaknesses and opportunities to maximize technology within your business.

File folder suspended from cloud Infrastructure As A Service

IaaS

INFRASTRUCTURE AS A SERVICE

Interested in migrating business-critical applications and servers to the cloud? Our Enterprise IaaS solution, powered by Microsoft Azure, provides you with an agile, stable, and secure cloud-computing solution. With all data residing in Canada, Nucleus IaaS services can reduces capital expenses, provides business continuity and disaster recovery services, and ensures you have a scalable cloud infrastructure.

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If you’re a fast-paced company, you need a technology solution that is as innovative as you are! Leveraging our Enterprise IaaS service provides you with the ability to innovate rapidly by ensuring the required computing infrastructure can be ready in minutes or hours, not days or weeks.

Nucleus helped us procure, setup, and maintain our computer network and put together a backup strategy to ensure our data is secure. We highly recommend them to any firm looking for responsive, professional IT support.

– NICK, SHAPE ARCHITECTURE

Osisko Mining is very happy with the work and professionalism performed by Nucleus Networks Inc. The team is very accommodating and an true expert in their field. We would not hesitate to work with them again on future projects!

– BLAIR, OSISKO MINING

Nucleus Networks was an indispensable resource in helping Slack’s Canadian operations ramp up to meet the needs of our quickly growing workforce. Their team is knowledgable and experienced and helped us get the right technology, when we needed it!

-JUSTIN, SLACK

It has been a pleasure to work with the team at Nucleus. They were sensitive to our needs and budget in designing the best IT option for The Reach. The installation went smoothly and their client service in handling problems has been exceptional.

– DONNA, THE REACH

IT Strategy Services

Everything we do starts by defining your IT strategy. What do you want to achieve? What stumbling blocks do we need to address? Where are you taking your business? In order to SUPERCHARGE your company, we need to start by establishing a roadmap for how we are going to get there.
Then we get down to business

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Virtual CIO Services

TAKE ADVANTAGE OF INDUSTRY-LEADING CIO EXPERTISE

Get a dedicated full-time virtual CIO who will help you plan for your future growth, mapping out requirements, aligning business goals, and identifying the right technology solutions to make sure you get supercharged.

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Technical Assessments

LOOKING AT YOUR BUSINESS FROM AN IT PERSPECTIVE

Do you have legacy infrastructure or no idea what your current IT environment includes? No problem! We provide detailed Technical Assessment services that explores all areas of your business from an IT perspective.

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Beginning with your business’s perimeter security and working inward to the policies and procedures, our Technical Assessment services will provide you with the required insight into your current IT setup. We also benchmark your current IT environment against industry best practices and provide you with high-level recommendations and information required in order to make informed decisions.

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IT Roadmaps

CATERING TO YOUR FUTURE GROWTH

We have years of experience in developing multi-year IT Roadmaps. From 1 year to 5 year roadmap initiatives, we will provide you with technology recommendations and IT budgeting services to ensure that you are getting the most out of your technology investment. We will ensure that the technology you are utilizing right now not only meets your current business requirements, but caters to your future growth!

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As a market leader in the IT industry we are exposed to the latest technology and as new solutions become available we can update your IT Roadmap as required to leverage these new solutions. Let our IT Roadmap initiatives guide your business strategy by providing you with technology solutions that empowers your business!

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Business Analysis & Technical Writing

ASSISTANCE TO IMPROVE YOUR BUSINESS PROCESS

Looking for guidance to determine the right solutions for your business? Need assistance in drafting a technical document or Request for Proposal? We can take the technical bits & bytes and transform them into a tangible and useful business case. We provide services driven to improve your business process and guide organizational change or strategic planning initiatives such as IT RFP planning and IT RFP writing services.

Our productivity has increased with the deployment of key infrastructure upgrades and collaboration tools.  Having Nucleus as our IT partner has allowed us to focus on delivering the best electrical engineering solutions for our clients.

– SUNNY, AES ENGINEERING