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IT Support

Are you waiting too long to get problems resolved? Our multi-tiered “always-on” IT help desk ensures your staff achieve optimal productivity by having the help they need, when they need it.
IT Support

Get dedicated support for your business

When you onboard with Nucleus, you kickoff support with a dedicated “POD” which means with every service ticket, you interact with a team that specializes in supporting your IT environment and business.

Support you deserve

Every client is supported by a POD

Dedicated Team Leader, Client Success Manager (CSM) and Support Team

Unlimited, on-demand 24/7/365 support
  • Day-to-day troubleshooting
  • Microsoft 365 support
  • SysAdmin support
  • Requests for access to files, apps, hardware
Leading edge systems and tools to deliver world-class IT support
  • Powerful documentation
  • Real-time metrics
  • Phone, email and portal remote service tools
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Businesses Supported
2001
Founded In
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Client Satisfaction

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Our Services

IT Support
Cybersecurity
Cloud Services
Virtual CIO
Microsoft 365
IT Consulting
Managed Backup
Managed Voice