History

Mission Statement

We’re not just a Managed IT Services Provider. We are a supercharging, no-holds-barred, elite crew of technology superheroes laser-focused on nothing less than the pure, unadulterated success of your company.

History

Founded in 2001, Nucleus is a Canadian Managed IT Services Provider (MSP) focused on providing supercharged IT services to small and medium sized businesses across Canada. We are now a team of 90 with a head office in Vancouver, BC and team members across the country and across the globe.

2001

Founded in Gary Baerg’s condo in Kitsilano, Vancouver, BC

2005

Hired our first employee (still with us today!)

2008

We opened our first office on Pender Street with a total of three employees

2013

We expanded to Victoria

2015

We expanded to Toronto

2017

We placed as a top finalist in BC's Best Workplace and BC's Best Company

2019

We acquired The Tech Valet which included some amazing team members and a small office in Calgary

2021

Our company of 70 was acquired by Lyra Technology Group

2024

We are 90 employees and growing!

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Businesses Supported
2001
Founded In
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Client Satisfaction

Our Core Values

Are you an IT Rockstar? Work with Nucleus Networks!

Epic Client Experience

Our clients should have an amazing experience when interacting with us; we take a personalized approach to everything we do. We’re all consultants and advisors. We’re not just firefighters who keep the lights on.

Continuous Improvement

We learn from our mistakes and try not to repeat them. It is important to focus on personal and professional growth every single day. We’re always proactive and ask ourselves: “are our clients getting the most out of their IT investment?”

No Ego

Don’t forget where your passion comes from or the mentors that helped you. We may know more than our clients about IT, but never make them feel that way. You may be beyond something, but never act above it; always be supportive.

Optimistic by Nature

When you walk through the doors, it’s Nucleus-mode! Have a glass-half-full mentality every day and don’t forget to smile, it’s contagious. A positive mindset exudes positive vibes.

Culture of Accountability

We all play specific roles on this team with specific expectations. We need to be accountable for what we do and what we don’t do. If one person fails, we all fail. Accountability is the glue that ties the commitment to the results.

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