• Technical Account Manager – Toronto

    Role Summary: As a Technical Account Manager, you’re a bridge between our clients and our technical team. You’ll be focused on improving client satisfaction, being an escalation point, and driving Nucleus standards throughout all clients via procurement and quoting activities for our Toronto clients. You will support our Client Services, Managed Services, and Professional Services […]

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  • Consultant – Project Services

    Role: Consultant – Project Services Location: Toronto, Ontario Experience: 5+ Years This role is only open to those currently residing in Toronto, Ontario. If you are an experienced technical integrator and enjoy the technical side of migrations including mail migrations to Office 365, server migrations, office moves, or other projects we want to meet you! We’re […]

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  • Field Support Specialist

    Job Title: Field Support Specialist Years’ Experience: 4+ years Reports To: Support Manager Location: Vancouver Role Summary: Your middle name is troubleshooter, you love problem solving and helping clients resolve their issues. You enjoy being in the field, face to face with clients. You will be based out of our office in downtown Vancouver, working in a collaborative […]

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  • Top 5 BC’s Best Company

    Last year we entered the Small Business BC Awards in pursuit of BC’s Best Company. In December, it was announced that we made the top 10 and we found out yesterday that we made the top 5! There are a couple more steps in the process and we will be attending the awards ceremony in February […]

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  • Shaw Business Certified Partner

    We are pleased to announce that we are now a Certified Shaw Business Partner! We are one of only three partners in BC that has attained this designation and it further highlights our experience and commitment to the Shaw stack of solutions available to businesses in British Columbia and Alberta. Nucleus specializes in a variety […]

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  • Junior Support Specialist

    Role: Junior Support Specialist – Work Order Team Experience: 1-2 Years Location: Gastown (Vancouver, BC) Located in historic Gastown, surrounded by stellar waterfront views, we’re a team of 35 technology lovers submersed in a work hard, play hard environment focused on providing outstanding IT support services to our clients across Canada. We are looking for outgoing/personable […]

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  • Nucleus a semi-finalist for BC’s Best Company

    We have some exciting news to share this morning! We’ve been named as a semi-finalist (top 10) as BC’s Best Company in the Small Business BC Awards! There’s another round in the process to determine the top 5 which is announced in January. Here’s the official press release from Small Business BC.

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  • Sales & Marketing Coordinator

    We’re looking for a Sales & Marketing Coordinator to join our team in Vancouver! Job description Role Summary: The Sales & Marketing Coordinator loves both inside and outside sales activities. You’re a people person, enjoy being on the phone, but prefer in-person interactions such as client meetings and industry events. You have a passion for […]

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  • Meet the Team: Diana

    Diana, one of our Support Specialists, has recently joined the Nucleus family in October 2016. Diana has been in IT since 2008 when she started on a help desk for a large Oil and Gas Enterprise company in Calgary, AB. Diana also went to school to earn her help desk analyst diploma that year. Having […]

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  • Nucleus awarded IT Glue Partner of the Year at IT Nation 2016

    We’re down in Orlando for IT Nation 2016 and we have some great news to share! We were awarded ‘IT Glue Partner of the Year’ for our commitment and excellence when it comes to IT documentation! “Nucleus has 3x more documentation than companies 2x their size” – IT Glue This recognition confirms our commitment to […]

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  • Meet the Team: Ben

    Ben joined Nucleus in August 2016 as one of our Support Specialists. He is part of the team fulfilling all kinds of requests for our clients – particularly specializing in new workstation roll-outs. What started out as a hobby for Ben transformed into 16 years of IT experience in small and medium businesses ranging from banking […]

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  • The day most of the internet went away

    On Friday, October 21st, there was a massive cyberattack on the company Dyn.  Dyn is a very large DNS provider which many, many large sites rely on (Twitter, PayPal, Netflix, Reddit, Spotify, etc). If you are unfamiliar with DNS it stands for Domain Name System.  When you type in www.netflix.com into your browser, your computer […]

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