We are one of the few SOC 2, Type II Managed Service Providers in Canada. We maintain internal processes and procedures that keep our clients’ data secure and confidential.
When you choose Nucleus Networks, you’re not just hiring an IT provider, you’re partnering with a team that prioritizes your security and privacy.
SOC 2 is more than just a standard – it's a promise. A promise to provide transparency and reliability to our clients. With our SOC 2 managed services, our clients can be confident that we are fully aligned with best practices in managing and safeguarding their critical information.
SOC 2 Type II is a rigorous audit process designed by the American Institute of Certified Public Accountants (AICPA). It ensures Managed Service Providers (MSPs) like Nucleus follow strict rules to protect client data.
This is the only mandatory criteria to be included in a SOC 2 report, while all others are optional.
Nucleus received third-party guidance. Our team participated and contributed to the process. We documented all internal processes and procedures, as well as tools and systems.
The next step in the process was an audit of all processes and procedures, as well as tools and systems by a verified third-party. It was then confirmed that all requirements were in place.
A verification report was created documenting that Nucleus is SOC 2 Compliant. Clients can access this report through the Trust Portal.
As a MSP we handle critical aspects of Canadian businesses’ IT environments, from infrastructure to security monitoring. Attaining SOC 2, Type II ensures that we are adhering to the highest security and privacy best practices.
As a SOC 2 Managed Service Provider, our systems and controls have been rigorously assessed by an independent third-party auditor, validating our commitment to data protection, availability, and confidentiality.
We adhere to industry-recognized best practices for data security, access control, and risk management—core pillars of SOC 2 compliance that ensure your sensitive information is always safeguarded.
As part of our SOC 2 framework, we maintain documented, repeatable processes to monitor systems, detect vulnerabilities, and respond swiftly to potential security incidents.
Working with a SOC 2 Managed Service Provider means you get a clear view of how your data is managed, with strict accountability integrated throughout every aspect of our service delivery.
SOC 2 compliance requires us to regularly assess and evolve our practices. We actively refine our systems and controls to stay ahead of emerging threats and meet the changing demands of a secure digital environment.
SOC 2 Type II is an independent audit report that verifies a company has robust, ongoing controls in place to manage data securely and protect client information over time. It is issued by a third-party CPA firm and evaluates the operational effectiveness of systems related to security, availability, processing integrity, confidentiality, and privacy.
Unlike SOC 2 Type I, which only evaluates controls at a single point in time, SOC 2 Type II demonstrates continuous compliance over a defined monitoring period—typically 3 to 12 months. For a SOC 2 Managed Service Provider like Nucleus, this certification assures clients that the provider meets the highest standards for cybersecurity and process maturity.
SOC 2 Type II compliance is achieved through a multi-phase process that includes a readiness assessment, internal control implementation, and a detailed audit by a certified third-party auditor. To earn this certification, a service organization must show ongoing evidence that its security, privacy, and operational processes are consistently followed over time.
Auditors select control samples from a defined period (usually 3–12 months) to verify that policies are enforced and procedures are documented and traceable. The final SOC 2 Type II report confirms that all trust service criteria have been met. Because the report contains sensitive internal information, it is typically shared under a non-disclosure agreement.
Nucleus Networks makes its SOC 2 Type II report available to clients via our secure Trust Portal—reach out to request access.
Yes! Nucleus offers expert IT consulting to help your business prepare for SOC 2 compliance. As an SOC 2 Managed Service Provider ourselves, we understand the controls and documentation needed for a successful audit and can guide your team through each step of the process.
We start with a comprehensive SOC 2 Readiness Assessment, which evaluates your current IT and security posture, identifies gaps, and outlines what’s required to meet the Trust Services Criteria. Whether you’re pursuing SOC 2 Type I or Type II, Nucleus will help you align your systems, policies, and processes to meet compliance standards efficiently and effectively.
No, SOC 2 compliance is not legally required for Managed Service Providers (MSPs) in Canada. However, it has become the industry standard for IT service providers that manage sensitive data or serve regulated industries.
By partnering with a SOC 2 Managed Service Provider like Nucleus, your business demonstrates a proactive commitment to data security, operational integrity, and regulatory readiness. While not mandatory, SOC 2 compliance can give you a competitive edge, build client trust, and help meet procurement standards in security-conscious sectors.
Industries that handle regulated or sensitive customer data—such as healthcare, finance, legal, SaaS, insurance, and government—benefit most from working with a SOC 2 Managed Service Provider. These sectors are subject to higher data protection standards and must demonstrate that they partner with vendors who follow strict security protocols.
A SOC 2 MSP offers verified assurance that your IT provider meets the Trust Services Criteria for security. This not only helps with internal risk management but also ensures smoother compliance with frameworks like HIPAA, PIPEDA, GDPR, and PCI DSS.
A SOC 2 Type II audit is performed annually to evaluate whether service organizations have consistently upheld the required controls over a set review period, usually 3 to 12 months.
This recurring audit ensures the MSP remains in compliance with the Trust Services Criteria, covering areas like security, availability, and confidentiality. In addition to the formal audit, a SOC 2 Managed Service Provider is expected to conduct ongoing internal monitoring and continuous improvement throughout the year to mitigate risks and adapt to emerging threats.
Contact us to Book a Consultation
