• We’re Hiring: Support Specialist – Toronto [HIRED]

    Job Title: Support Specialist Years’ Experience: 4+ years Reports To: Support Manager Location: Toronto Role Summary: Your middle name is troubleshooter, you love problem solving and helping clients resolve their issues. You will be based out of our office in downtown Toronto, working in a collaborative team environment. You possess great communication skills and have a passion […]

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  • Microsoft Gold Partner

    We are pleased to announce that we are now a Managed Microsoft Partner, one of a select few in British Columbia, and have also attained our Microsoft Gold Competency in Small and Midmarket Cloud Solutions. This certification recognizes Nucleus’ as an expert at selling, deploying, and managing Microsoft Office 365 cloud and hybrid solutions for small and […]

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  • Coast to Coast Coverage

    One of our key differentiators is that we have full-time staff located in Victoria, Vancouver, and Toronto which allows us to have standard Help Desk Services beginning at 4:00AM PST until 7:00PM PST and 24x7x365 for business critical issues. This means whether you start early, or work late, you can connect with a Nucleus Support […]

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  • We’re Hiring: Service Manager [HIRED]

    Job Title: Service Manager Years’ Experience: 5+ years Reports To: President Location: Vancouver, BC Role Summary: The Service Manager is the bridge between our clients and our technical team. The Service Manager is focused on improving client satisfaction, being an escalation point, and driving Nucleus standards throughout all clients (Inside Sales). The Service Manager is […]

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  • #1 Ranked Canadian MSP

    Nucleus was the #1 ranked Canadian MSP on the 2016 Top 100 List of Vertical Market MSPs in North America. We ranked 29 out of 100 overall on the list and the next closest Canadian Managed IT Services Provider was ranked 67. One of our largest verticals is the AEC (Architecture, Engineering, and Construction) industry and […]

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  • No Onboarding Fees

    Did you know that most Managed IT Services Providers charge you to become a client? It seems backwards doesn’t it? Most MSPs will charge 50% of your standard monthly fixed fee upfront in order for them to onboard you as a client. At Nucleus, we take a different approach to onboarding. We do not charge […]

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  • The 3-2-1 Backup Rule and Why We’re Better

    The 3-2-1 backup rule simply means that you have 3 copies of your data on 2 types of media with 1 offsite copy 3) Have 3 copies of your data We prefer to have 6. What? Why?  So I can sleep at night. Your primary data is your primary copy Shadow copies on the server […]

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  • We’re Hiring – Support Specialist [HIRED]

    Job Title: Support Specialist Years’ Experience: 4+ years Reports To: Support Manager Location: Vancouver Role Summary: Your middle name is troubleshooter, you love problem solving and helping clients resolve their issues. You will be based out of our office in downtown Vancouver, working in a collaborative team environment. You possess great communication skills and have a […]

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  • We’re Hiring – Project Services Manager [HIRED]

    Job Title: Project Services Manager Location: Vancouver, BC Years’ Experience: 7+ years Reports To: VP of Operations Role Summary: The Project Services Manager is accountable for the project team at Nucleus. This team consists of a group of experienced Senior Consultants and Consultants. The Project Team is responsible for technology assessments, implementing new technology, and/or upgrading prospective and existing […]

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  • Meet the Team: Rosie

    Rosie joined the Nucleus family in summer 2015 as our Support Coordinator. She is our client’s first point of contact and keeps things flowing at Nucleus. “This is a place I’m honestly looking forward to come in from Monday to Friday. The people that I work with make me laugh all day, we work hard […]

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  • Meet the Team: Marvin

    Marvin joined Nucleus in Summer 2006 as our Support Manager. His role includes managing the Support Team, driving Nucleus’ standards, and making sure our clients receive the best technical support possible. “Why I love Nucleus? The culture, mature people who make it really easy to come to work and hang out with!”  

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  • Meet the Team: Elie

    Elie joined Nucleus in November 2015 as our Procurement Coordinator. His role includes researching hardware and licensing solutions and presenting formal quotes to clients based upon their IT needs. “To me, Nucleus means spending my time with great people and having fun. I’ve never heard of someone learning something new every single day in his job, but I do and […]

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